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Limited, batch-related faults on Seaboard RISE

Solutions if you are experiencing these issues

  • Dear creators,

    We're sorry to say that we've discovered a batch-related fault affecting some Seaboard RISE 25 and Seaboard RISE 49 units. Most Seaboards are unaffected and working beautifully, so you don’t need to be concerned. But we take care of all our creators, and we’ll do everything we can to help those who are experiencing these frustrating issues with their Seaboard.

    If your Seaboard is affected, you’ll hear notes sound when you do not play them. Our engineering and manufacturing teams are working around the clock to resolve the issue, which appears to be related to a step in the assembly process that affected sensor performance in a batch of units. We’ll post new information on this page.

    In the meantime we want to offer you a few solutions if your Seaboard RISE exhibits these issues.

    Continue reading

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