Warranty & Returns

I'm thinking of selling my ROLI instrument
Follow the steps below to ensure that the new owner of your ROLI product is able to register it and download the related software. Seaboard RISE, BLOCKS...
Mon, 17 Jun, 2024 at 9:04 AM
Return an item purchased on ROLI.com
To arrange a return for purchases made on ROLI.com, please submit a Returns Form. Purchases made on ROLI.com can be returned for a full refund during th...
Thu, 11 Jul, 2024 at 5:47 PM
Return an item purchased on playlumi.com
To arrange a return for purchases made on playlumi.com, please submit a Returns Form. Hardware purchases made on playlumi.com - for example, the LUMI Ke...
Wed, 16 Nov, 2022 at 3:24 PM
How to cancel an order made on ROLI.com or PlayLUMI.com
If you need to cancel your Seaboard RISE 2 or LUMI Keys order, you can do so directly from your order confirmation. If you are cancelling your Seaboard ...
Thu, 11 Jul, 2024 at 5:51 PM
Holiday Return Policy 2024
We understand that the holiday season can be a busy and stressful time. That's why we want to make sure that our customers have a hassle-free return pol...
Thu, 11 Jul, 2024 at 5:56 PM