Issue
Your Blocks don’t seem to be charging.
Solution
To ensure proper operation of your BLOCKS, you will want to make sure you are charging them properly.
Lightpad and Seaboard Blocks have a USB type C port and come with a USB type C to USB type A cable for charging.
The Loop, Live, and Touch Blocks charge through DNA connection to a Lightpad or Seaboard Block. Live, Loop and Touch Blocks can be connected via MIDI-over-Bluetooth separately, but still require a Lightpad or Seaboard Block to charge.
Recommended Chargers
When charging a Lightpad Block, we recommend using a 5 volt/1 amp charger. If you are charging a Live or Loop Block along with your Lightpad Block, we recommend using a 5 volt/3 amp USB charger.
We recommend charging your Lightpad Block with the ROLI supplied USB cable connected to:
- The USB 3.0 port of your computer; or
- An iPad charger
Battery indication
BLOCKS can be charged even when they are turned off. When turned on, the Power LED on the Power / Bluetooth button indicates the current battery status of the Lightpad/Seaboard Block and when the Lightpad/Seaboard Block is being charged.
The Power LED will display green when fully charged, yellow when partially charged and red when the charge is below 20%.
If your Block still isn't charging
Please get in touch with our Support team here and we will be happy to help you.