There is a $50 license transfer fee payable for the transfer of FXpansion product licenses between accounts. This fee is per transaction rather than per product. This fee can be paid by either the buyer or the seller, and this ensures that the new owner has access to all updates, content and extras that the current owner has, as well as the ability to contact Creator Support if necessary.

Buyer

If you're the buyer, please:

  • Ask the seller of the license(s) you wish to purchase to contact us via support.roli.com/request to confirm that they consent to their products being transferred
  • Submit a support ticket and
    • let us know the username of the seller
    • let us know who is going to pay the transfer fee. 

We can then enable a license transfer purchase to be made in the relevant account.

Seller

Please contact us via support.roli.com/request to let us know:

  • the username of the buyer
  • who is going to pay the transfer fee. 

We can then enable a license transfer purchase to be made in the relevant account.