ROLI Support
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Knowledge base
Getting Started
COVID-19
1
How Covid-19 is affecting us
My ROLI Account
1
Resetting your password
LUMI Keys
6
Using LUMI Keys with ROLI Dashboard
How to activate pitch bend and MPE features on the LUMI Keys Studio Edition
Updating LUMI Keys firmware using ROLI Dashboard
How to update LUMI Keys firmware using the LUMI app
Recording a track with LUMI Keys Studio Edition
View all 6
LUMI App
4
Getting started with the LUMI app
LUMI App supported devices
How to redeem your LUMI Membership code
How to cancel your LUMI Membership
BLOCKS
2
Can I change the arrangement of the pads on my Blocks?
Getting Started with BLOCKS
Charging
2
Charging BLOCKS
Charging LUMI Keys
MIDI and Bluetooth
2
MIDI-over-Bluetooth: Connecting and pairing with ROLI instruments
Connecting the RISE 2 via Bluetooth
Installing
5
How to redeem your software serials
Installing the Seaboard RISE/GRAND Software
Downloading Seaboard RISE bundled third-party software
Downloading BLOCKS Studio Edition bundled third-party software
Downloading Ableton Live Lite 11 bundled with RISE 2
Manuals
10
Seaboard RISE 2 Creator Manual
ROLI Dashboard Creator Manual
Control Blocks (Live, Loop, Touch) Creator Manual
Seaboard Block Creator Manual
Seaboard RISE Creator Manual
View all 10
Setting up software
4
Getting Started With Equator
Using BLOCKS with Equator
Using ROLI Dashboard
Getting Started with ROLI Connect
Care and cleaning tips
1
Care and cleaning tips
Sales, delivery and returns
Sales
3
Where can I find a flight case for my Seaboard GRAND?
Why was my purchase declined?
BLOCKS CE Declaration of Conformity
Delivery
2
Delivery Information
Do you ship to my country?
Warranty & Returns
4
I'm thinking of selling my ROLI instrument
Return an item purchased on ROLI.com
Return an item purchased on playlumi.com
How to cancel an order made on ROLI.com or PlayLUMI.com
Product Information
Seaboard RISE 2
4
Seaboard RISE 2 FAQs
Seaboard RISE 2 - Firmware Release Notes
Using pedals with the Seaboard RISE 2
No sound from Seaboard RISE 2
LUMI Keys
1
LUMI Keys 1 and LUMI Keys Studio Edition compared
Equator2
7
Equator2 Online Manual
Installing Equator2 from ROLI Connect
Equator2 FAQs
Equator2 Troubleshooting
Equator2 Tutorial Videos
View all 7
ROLI Studio
3
ROLI Studio Player Creator Manual
Using ROLI Studio Player to control other plugins
Using BLOCKS and RISE with ROLI Studio Player
ROLI Connect
3
What Is ROLI Connect?
Sound Store & Installing Soundpacks
Check ROLI Connect is up to date
Equator
3
Equator Player Presets
How many authorizations does Equator include?
Equator Player support
Strobe2
1
Strobe2 FAQs
Seaboard RISE
6
Charging the RISE
Slide: Absolute vs. Relative
The Touch Faders and XY Touchpad
Seaboard RISE FAQs
The Power/Mode Button
View all 6
BLOCKS
5
Lightpad Block and Lightpad Block M Compared
Seaboard Block and RISE Compared
Seaboard Block Frequently Asked Questions
Songmaker Kit Mode
BLOCKS Power and Mode Button Lights
NOISE
6
Why is NOISE not working with my Android device?
How to navigate in NOISE
How to record in NOISE
NOISE Commands: Arp, Chord, & Scale
Are NOISE and Equator presets transferable?
View all 6
Seaboard 5D
0
Seaboard GRAND
1
Measurements of the Seaboard GRAND
What is....?
6
What is 5D Touch?
What is MPE?
What is a multi-timbral instrument?
Expressive polyphony vs. conventional polyphony
What is a DNA connector?
View all 6
System & Power Requirements
5
Minimum System Requirements for ROLI Software
Seaboard GRAND Power Requirements
Seaboard RISE Power Requirements
ROLI hardware battery information
ROLI software and Apple Silicon M1/M2 compatibility
Learning Hub
1
Learning Hub
Playing ROLI Instruments
Sounds
13
Creator videos
Equator: Assigning Modulation
Equator: Controlling Equator's effects with a Seaboard RISE
Equator: Creating Sounds
Equator: Recreating Classic Sounds
View all 13
Playing Techniques
8
Staying in Tune
Seaboard Playing Techniques
Transposing by semitones
Semitone Legato - How to play adjacent semitones (minor seconds)
Switching Octaves
View all 8
Using with Third Party Products
General
13
Compatible synths, DAWs and instruments
Third-party setup videos
What MIDI messages do Seaboards and Lightpads transmit?
Controlling your instrument with the Seaboard or Lightpad
Setting a channel range in ROLI Dashboard
View all 13
Desktop Apps
59
Aalto: Using BLOCKS with Aalto
Aalto: Using the Seaboard RISE & GRAND with Aalto
Ableton: Using BLOCKS as Melodic Instruments in Ableton Live
Ableton: How to redeem your copy of Ableton Live Lite
Ableton: How to control Ableton Live 10's Wavetable with a Seaboard
View all 59
Hardware
7
Connecting the Seaboard or Lightpad to a modular synth
Using USB to connect the Seaboard to other USB devices
Expert Sleepers: Using BLOCKS with the Expert Sleepers FH-1
Expert Sleepers: Using the Seaboard RISE & GRAND with the Expert Sleepers FH-1
Futuresonus: Using the Seaboard RISE & GRAND with the Futuresonus Parva
View all 7
Mobile Apps
4
Recommended mobile apps
Using the Seaboard RISE as a wireless MIDI input for other iOS apps
GarageBand iOS: LUMI, BLOCKS and RISE
GeoShred: Using the Seaboard and Lightpad Block with GeoShred
Developers
2
BLOCKS Developer FAQ
What is Littlefoot?
Troubleshooting
LUMI
8
LUMI App: How to resolve Bluetooth connection issues (iOS/Android)
Resetting LUMI Keys firmware
LUMI App: How to resolve audio issues (iOS/Android)
LUMI App for Android: Compatibility issues
Android 13 - Updating LUMI Keys firmware from 1.3.6 to 1.3.7
View all 8
RISE
11
Updating Seaboard RISE 25/49 Firmware (NOT FOR RISE 2)
Reversing a sustain pedal's polarity
Resetting RISE 25/49 Firmware (NOT FOR RISE 2)
My Seaboard Glides to the wrong notes
Resetting the Seaboard RISE (25, 49 and RISE 2)
View all 11
BLOCKS
8
Resetting BLOCKS
My Blocks Aren't Charging
Updating BLOCKS Firmware
Live/Loop/Touch Blocks aren't connecting to NOISE
My Blocks are behaving unexpectedly
View all 8
Desktop Software
14
Equator: Finding the VST or AU Plugin
Equator isn't connecting to the Seaboard
Common issues with Windows
ROLI Studio/Equator2 fails to authorise
Equator: "MIDI out of range" message
View all 14
Support
1
Contacting support
Registration & Data
4
Finding the serial number on Seaboards and BLOCKS
I can’t register my product
Protecting minors with ROLI accounts
Data deletion, correction and privacy
MIDI and Bluetooth
2
Troubleshooting MIDI-over-Bluetooth connections
Latency
FXpansion
General
2
FXpansion license transfers
FXpansion legacy products
License Manager / Authorization
3
Authorization file issues
Offline authorization
Authorizing FXpansion products
Geist2
1
How to route Geist2 pads to individual channels in Logic
Strobe2
2
Strobe2 AU missing
Strobe2 Player support
Cypher2
4
Creating a 2D sound from scratch
How to play Cypher2 with a Seaboard RISE
Cypher2 update troubleshooting
Cypher2 Player support
Help Desk Software
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