ROLI Support

ROLI Airwave 3

• Activating the camera driver for Airwave (Mac OS)
• Looking after your ROLI Airwave
• ROLI Airwave power requirements

ROLI Piano M 7

• Using Piano M with ROLI Dashboard
• How to activate pitch bend and MPE features on the Piano M
• Updating Piano M firmware using ROLI Dashboard
• How to update Piano M firmware using the Learn app
• Recording a track with Piano M

View all 7

ROLI Learn App 5

• ROLI Learn App: Supported Devices
• Registering your Piano M
• Activating your ROLI Learn Membership Code
• Activating a ROLI Learn Membership without a Code
• Cancelling your ROLI Learn Membership

Charging 1

• Charging Piano M

MIDI and Bluetooth 2

• Connecting the Seaboard 2 via Bluetooth
• How to connect your ROLI device to your computer via Bluetooth

Installing 5

• How to redeem your software serials
• Downloading Ableton Live Lite 11 bundled with Seaboard 2
• Installing Equator2 from ROLI Connect
• Installing ROLI Studio from ROLI Connect
• Installing the Seaboard 2 Included Software

Manuals 8

• Airwave User Manual
• ROLI Piano User Manual
• ROLI Seaboard 2 Creator Manual (previously RISE 2)
• Piano M Online Manual (previously LUMI Keys)
• ROLI Seaboard M Creator Manual (previously Seaboard BLOCK M)

View all 8

Setting up software 2

• Using ROLI Dashboard
• Getting Started with ROLI Connect

Care and cleaning tips 1

• Care and cleaning tips

ROLI Piano 0

Sales 6

• Why was my purchase declined?
• BLOCKS CE Declaration of Conformity
• Seaboard 2 EC Declaration of Conformity (previously Seaboard RISE 2)
• Piano M EC Declaration of Conformity (previously LUMI Keys)
• Seaboard M EC Declaration of Conformity (previously Seaboard Block M)

View all 6

Delivery 5

• Where's My Order / Pre-Order? How Do I Track My Order?
• Delivery Information
• Do you ship to my country?
• Order Amendments and Shipping Address Changes
• Which Courier Will Deliver My Order?

Warranty & Returns 4

• I'm thinking of selling my ROLI instrument
• Return an item purchased on ROLI.com
• ROLI Airwave - Warranty
• ROLI Piano - Warranty

Artist / Influencer / Partnership Requests 1

• Artist / Influencer / Partnership Requests

ROLI Seaboards 4

• ROLI Seaboard 2 FAQs
• Seaboard 2 - Firmware Release Notes
• No sound from Seaboard 2
• Using pedals with the Seaboard 2

Equator2 7

• Equator2 Online Manual
• Equator2 FAQs
• Equator2 Troubleshooting
• Equator2 Tutorial Videos
• Equator2 Update Release Notes

View all 7

ROLI Studio 2

• ROLI Studio Player Creator Manual
• Using ROLI Studio Player to control other plugins

ROLI Connect 4

• ROLI Airwave Player & ROLI Airwave Control Release Notes
• What Is ROLI Connect?
• Installing Soundpacks from ROLI Connect
• Check ROLI Connect is up to date

Strobe2 2

• Strobe2 FAQs
• Cypher2 / Strobe2 Compatibility with Apple Silicon

What is....? 7

• What is the difference between Learn and Create Editions?
• What is 5D Touch?
• What is MPE?
• What is a multi-timbral instrument?
• Expressive polyphony vs. conventional polyphony

View all 7

System & Power Requirements 2

• ROLI hardware battery information
• ROLI hardware and software compatibility

Learning Hub 0

ROLI Airwave 8

• ROLI Airwave FAQs
• Using ROLI Airwave and Seaboard M with Ableton Live 12
• Using ROLI Airwave and Piano M with Ableton Live 12
• Using ROLI Airwave and Piano M with Cubase 14
• Getting started with ROLI Airwave and Airwave Player on MacOS

View all 8

ROLI Piano 1

• ROLI Piano FAQs

General 1

• ROLI to ROLI Device, App and Software Connectivity and Compatibility

Sounds 12

• Equator: Assigning Modulation
• Equator: Controlling Equator's effects with a Seaboard RISE
• Equator: Creating Sounds
• Equator: Recreating Classic Sounds
• Equator: What is affecting my sound?

View all 12

Playing Techniques 6

• Staying in Tune
• Seaboard Playing Techniques
• Transposing by semitones
• Semitone Legato - How to play adjacent semitones (minor seconds)
• Switching Octaves

View all 6

General 12

• Compatible synths, DAWs and instruments
• Third-party setup videos
• What MIDI messages do Seaboards and Lightpads transmit?
• Controlling your instrument with the Seaboard or Lightpad
• Setting a channel range in ROLI Dashboard

View all 12

Desktop Apps 67

• Aalto: Using BLOCKS with Aalto
• Ableton: Using BLOCKS as Melodic Instruments in Ableton Live
• Ableton: How to redeem your copy of Ableton Live Lite
• Ableton: How to control Ableton Live 10's Wavetable with a Seaboard
• Ableton: Controlling Ableton Live clips and instruments with the Lightpad Block

View all 67

Hardware 8

• Connecting the Seaboard or Lightpad to a modular synth
• Using USB to connect the Seaboard to other USB devices
• Expert Sleepers: Using BLOCKS with the Expert Sleepers FH-1
• Expert Sleepers: Using the Seaboard RISE & GRAND with the Expert Sleepers FH-1
• Futuresonus: Using the Seaboard RISE & GRAND with the Futuresonus Parva

View all 8

Developers 2

• BLOCKS Developer FAQ
• What is Littlefoot?

Mobile Apps 2

• Using the Seaboard RISE as a wireless MIDI input for other iOS apps
• GarageBand iOS: LUMI, BLOCKS and RISE

Piano M and ROLI Learn 10

• Learn App: How to resolve Bluetooth connection issues (iOS/Android)
• Learn App: How to resolve audio issues (iOS/Android)
• Learn for Android: Compatibility issues
• Android 13 - Updating Piano M firmware from 1.3.6 to 1.3.7
• Recovering your Piano M

View all 10

RISE 7

• Updating Seaboard RISE firmware
• Reversing a sustain pedal's polarity
• My Seaboard Glides to the wrong notes
• Resetting the Seaboard RISE (25, 49 and RISE 2)
• Seaboard RISE: Adjusting sensitivity

View all 7

Desktop Software 9

• What is the ROLI Hardware Driver?
• ROLI Hardware Driver Troubleshooting
• ROLI Studio/Equator2 fails to authorise
• Useful File Locations
• No sound from certain Soundpacks in ROLI Studio Player

View all 9

Support 1

• Contacting support

Registration & Data 4

• Finding the serial number on ROLI products
• I can’t register my product
• Protecting minors with ROLI accounts
• Data deletion, correction and privacy

MIDI and Bluetooth 3

• Troubleshooting MIDI-over-Bluetooth connections
• Latency
• Why isn’t my ROLI instrument making sound? ​

Known issues 4

• Hands are not detected when using ROLI Airwave
• ROLI Learn v1.43.1 – USB C Connection Issue on Android devices
• Known Issues
• ROLI Airwave tracking won't work on Windows

BLOCKS 20

• Can I change the arrangement of the pads on my Blocks?
• Getting Started with BLOCKS
• Charging Legacy BLOCKS
• Downloading BLOCKS Studio Edition bundled third-party software
• Seaboard Block Creator Manual

View all 20

My ROLI Account 2

• Resetting your password
• Why isn't my software showing in My ROLI?

NOISE 5

• How to navigate in NOISE
• How to record in NOISE
• NOISE Commands: Arp, Chord, & Scale
• Are NOISE and Equator presets transferable?
• How to play drums with BLOCKS in NOISE

Seaboard GRAND 4

• Measurements of the Seaboard GRAND
• Seaboard GRAND Creator Manual
• What are the dimensions of my Seaboard GRAND?
• Seaboard GRAND Power Requirements

Seaboard RISE 25/49 8

• Charging the RISE
• Slide: Absolute vs. Relative
• The Touch Faders and XY Touchpad
• Seaboard RISE FAQs
• The Power/Mode Button

View all 8

Equator 12

• Equator Player Presets
• How many authorizations does Equator include?
• Equator Player support
• What do the MIDI settings mean in Equator?
• Equator Creator Manual

View all 12

FXpansion 5

• FXpansion license transfers
• FXpansion legacy products
• Authorization file issues
• Offline authorization
• Authorizing FXpansion products

General 0

License Manager / Authorization 0

Geist2 1

• How to route Geist2 pads to individual channels in Logic

Strobe2 2

• Strobe2 AU missing
• Strobe2 Player support

Cypher2 3

• Creating a 2D sound from scratch
• How to play Cypher2 with a Seaboard RISE
• Cypher2 Player support