ROLI Support

ROLI Piano M 7

• Using Piano M with ROLI Dashboard (previously LUMI Keys 1 / SE)
• How to activate pitch bend and MPE features on the Piano M (previously LUMI Keys 1/SE)
• Updating Piano M firmware using ROLI Dashboard (previously LUMI Keys 1/SE)
• How to update Piano M firmware using the Learn app (previously LUMI Keys/LUMI app)
• Recording a track with Piano M (previously LUMI Keys SE)

View all 7

ROLI Learn App 4

• Getting started with ROLI Learn (previously the LUMI app)
• How to redeem your ROLI Learn Membership code (previously LUMI Membership)
• How to cancel your Learn Membership (previously LUMI Membership)
• ROLI Learn App supported devices

Charging 1

• Charging Piano M (previously LUMI Keys 1/SE)

MIDI and Bluetooth 1

• Connecting the Seaboard 2 via Bluetooth (previously Seaboard RISE 2)

Installing 5

• How to redeem your software serials
• Downloading Ableton Live Lite 11 bundled with RISE 2
• Installing Equator2 from ROLI Connect
• Installing ROLI Studio from ROLI Connect
• Installing the Seaboard 2 Included Software (previously RISE 2)

Manuals 5

• ROLI Seaboard 2 Creator Manual (previously RISE 2)
• ROLI Dashboard Creator Manual
• Cypher2 User Manual
• Strobe2 Creator Manual
• ROLI Seaboard M Creator Manual (previously Seaboard BLOCK M)

Setting up software 2

• Using ROLI Dashboard
• Getting Started with ROLI Connect

Care and cleaning tips 1

• Care and cleaning tips

Sales 5

• Why was my purchase declined?
• BLOCKS CE Declaration of Conformity
• Seaboard 2 EC Declaration of Conformity (previously Seaboard RISE 2)
• Piano M EC Declaration of Conformity (previously LUMI Keys)
• Seaboard M EC Declaration of Conformity (previously Seaboard Block M)

Delivery 2

• Delivery Information
• Do you ship to my country?

Warranty & Returns 4

• I'm thinking of selling my ROLI instrument
• Return an item purchased on ROLI.com
• Return an item purchased on playlumi.com (now roli.com)
• Holiday Return Policy 2024

ROLI Seaboards 4

• ROLI Seaboard 2 FAQs (previously Seaboard RISE 2)
• Seaboard 2 - Firmware Release Notes (previously Seaboard RISE 2)
• No sound from Seaboard 2 (previously Seaboard RISE 2)
• Using pedals with the Seaboard 2 (previously RISE 2)

Equator2 7

• Equator2 Online Manual
• Equator2 FAQs
• Equator2 Troubleshooting
• Equator2 Tutorial Videos
• Equator2 Update Release Notes

View all 7

ROLI Studio 4

• ROLI Studio Player Creator Manual
• Using ROLI Studio Player to control other plugins
• Using BLOCKS and RISE with ROLI Studio Player
• ROLI Studio - Update Release Notes

ROLI Connect 4

• What Is ROLI Connect?
• Installing Soundpacks from ROLI Connect
• Check ROLI Connect is up to date
• Updating to ROLI Connect 1.3.0

Strobe2 1

• Strobe2 FAQs

What is....? 6

• What is 5D Touch?
• What is MPE?
• What is a multi-timbral instrument?
• Expressive polyphony vs. conventional polyphony
• What is a DNA connector?

View all 6

System & Power Requirements 5

• Minimum System Requirements for ROLI Software
• Seaboard GRAND Power Requirements
• Seaboard RISE Power Requirements
• ROLI hardware battery information
• ROLI hardware and software compatibility

Learning Hub 0

Sounds 12

• Equator: Assigning Modulation
• Equator: Controlling Equator's effects with a Seaboard RISE
• Equator: Creating Sounds
• Equator: Recreating Classic Sounds
• Equator: What is affecting my sound?

View all 12

Playing Techniques 7

• Staying in Tune
• Seaboard Playing Techniques
• Transposing by semitones
• Semitone Legato - How to play adjacent semitones (minor seconds)
• Switching Octaves

View all 7

General 12

• Compatible synths, DAWs and instruments
• Third-party setup videos
• What MIDI messages do Seaboards and Lightpads transmit?
• Controlling your instrument with the Seaboard or Lightpad
• Setting a channel range in ROLI Dashboard

View all 12

Desktop Apps 63

• Aalto: Using BLOCKS with Aalto
• Ableton: Using BLOCKS as Melodic Instruments in Ableton Live
• Ableton: How to redeem your copy of Ableton Live Lite
• Ableton: How to control Ableton Live 10's Wavetable with a Seaboard
• Ableton: Controlling Ableton Live clips and instruments with the Lightpad Block

View all 63

Hardware 8

• Connecting the Seaboard or Lightpad to a modular synth
• Using USB to connect the Seaboard to other USB devices
• Expert Sleepers: Using BLOCKS with the Expert Sleepers FH-1
• Expert Sleepers: Using the Seaboard RISE & GRAND with the Expert Sleepers FH-1
• Futuresonus: Using the Seaboard RISE & GRAND with the Futuresonus Parva

View all 8

Mobile Apps 3

• Recommended mobile apps
• Using the Seaboard RISE as a wireless MIDI input for other iOS apps
• GarageBand iOS: LUMI, BLOCKS and RISE

Developers 2

• BLOCKS Developer FAQ
• What is Littlefoot?

Piano M and Learn 6

• Learn App: How to resolve Bluetooth connection issues (iOS/Android)
• Learn App: How to resolve audio issues (iOS/Android)
• Learn for Android: Compatibility issues
• Android 13 - Updating Piano M firmware from 1.3.6 to 1.3.7
• Resetting Piano M (previously LUMI Keys)

View all 6

RISE 7

• Updating Seaboard RISE firmware
• Reversing a sustain pedal's polarity
• My Seaboard Glides to the wrong notes
• Resetting the Seaboard RISE (25, 49 and RISE 2)
• Seaboard RISE: Adjusting sensitivity

View all 7

Desktop Software 14

• Equator: Finding the VST or AU Plugin
• Equator isn't connecting to the Seaboard
• Common issues with Windows
• ROLI Studio/Equator2 fails to authorise
• Equator: "MIDI out of range" message

View all 14

Support 1

• Contacting support

Registration & Data 4

• Finding the serial number on ROLI products
• I can’t register my product
• Protecting minors with ROLI accounts
• Data deletion, correction and privacy

MIDI and Bluetooth 2

• Troubleshooting MIDI-over-Bluetooth connections
• Latency

BLOCKS Getting Started 13

• Can I change the arrangement of the pads on my Blocks?
• Getting Started with BLOCKS
• Charging Legacy BLOCKS
• MIDI-over-Bluetooth: Connecting and pairing with ROLI devices
• Downloading BLOCKS Studio Edition bundled third-party software

View all 13

My ROLI Account 1

• Resetting your password

NOISE 4

• How to navigate in NOISE
• How to record in NOISE
• NOISE Commands: Arp, Chord, & Scale
• Are NOISE and Equator presets transferable?

Seaboard GRAND 3

• Measurements of the Seaboard GRAND
• Seaboard GRAND Creator Manual
• What are the dimensions of my Seaboard GRAND?

BLOCKS Troubleshooting 6

• Updating BLOCKS Firmware
• My Blocks Aren't Charging
• Live/Loop/Touch Blocks aren't connecting to NOISE
• I cannot update my Block's firmware
• Blocks only play one note at a time

View all 6

Seaboard RISE 25/49 8

• Charging the RISE
• Slide: Absolute vs. Relative
• The Touch Faders and XY Touchpad
• Seaboard RISE FAQs
• The Power/Mode Button

View all 8

Equator 7

• Equator Player Presets
• How many authorizations does Equator include?
• Equator Player support
• What do the MIDI settings mean in Equator?
• Equator Creator Manual

View all 7

General 2

• FXpansion license transfers
• FXpansion legacy products

License Manager / Authorization 3

• Authorization file issues
• Offline authorization
• Authorizing FXpansion products

Geist2 1

• How to route Geist2 pads to individual channels in Logic

Strobe2 2

• Strobe2 AU missing
• Strobe2 Player support

Cypher2 3

• Creating a 2D sound from scratch
• How to play Cypher2 with a Seaboard RISE
• Cypher2 Player support