ROLI Support

COVID-19 1

• How Covid-19 is affecting us

My ROLI Account 1

• Resetting your password

LUMI Keys 6

• Using LUMI Keys with ROLI Dashboard
• How to activate pitch bend and MPE features on the LUMI Keys Studio Edition
• Updating LUMI Keys firmware using ROLI Dashboard
• How to update LUMI Keys firmware using the LUMI app
• Recording a track with LUMI Keys Studio Edition

View all 6

LUMI App 4

• Getting started with the LUMI app
• LUMI App supported devices
• How to redeem your LUMI Membership code
• How to cancel your LUMI Membership

BLOCKS 2

• Can I change the arrangement of the pads on my Blocks?
• Getting Started with BLOCKS

Charging 2

• Charging BLOCKS
• Charging LUMI Keys

MIDI and Bluetooth 2

• MIDI-over-Bluetooth: Connecting and pairing with ROLI instruments
• Connecting the RISE 2 via Bluetooth

Installing 5

• How to redeem your software serials
• Installing the Seaboard RISE/GRAND Software
• Downloading Seaboard RISE bundled third-party software
• Downloading BLOCKS Studio Edition bundled third-party software
• Downloading Ableton Live Lite 11 bundled with RISE 2

Manuals 10

• Seaboard RISE 2 Creator Manual
• ROLI Dashboard Creator Manual
• Control Blocks (Live, Loop, Touch) Creator Manual
• Seaboard Block Creator Manual
• Seaboard RISE Creator Manual

View all 10

Setting up software 4

• Getting Started With Equator
• Using BLOCKS with Equator
• Using ROLI Dashboard
• Getting Started with ROLI Connect

Care and cleaning tips 1

• Care and cleaning tips

Sales 3

• Where can I find a flight case for my Seaboard GRAND?
• Why was my purchase declined?
• BLOCKS CE Declaration of Conformity

Delivery 2

• Delivery Information
• Do you ship to my country?

Warranty & Returns 4

• I'm thinking of selling my ROLI instrument
• Return an item purchased on ROLI.com
• Return an item purchased on playlumi.com
• How to cancel an order made on ROLI.com or PlayLUMI.com

Seaboard RISE 2 4

• Seaboard RISE 2 FAQs
• Seaboard RISE 2 - Firmware Release Notes
• Using pedals with the Seaboard RISE 2
• No sound from Seaboard RISE 2

LUMI Keys 1

• LUMI Keys 1 and LUMI Keys Studio Edition compared

Equator2 7

• Equator2 Online Manual
• Installing Equator2 from ROLI Connect
• Equator2 FAQs
• Equator2 Troubleshooting
• Equator2 Tutorial Videos

View all 7

ROLI Studio 3

• ROLI Studio Player Creator Manual
• Using ROLI Studio Player to control other plugins
• Using BLOCKS and RISE with ROLI Studio Player

ROLI Connect 3

• What Is ROLI Connect?
• Sound Store & Installing Soundpacks
• Check ROLI Connect is up to date

Equator 3

• Equator Player Presets
• How many authorizations does Equator include?
• Equator Player support

Strobe2 1

• Strobe2 FAQs

Seaboard RISE 6

• Charging the RISE
• Slide: Absolute vs. Relative
• The Touch Faders and XY Touchpad
• Seaboard RISE FAQs
• The Power/Mode Button

View all 6

BLOCKS 5

• Lightpad Block and Lightpad Block M Compared
• Seaboard Block and RISE Compared
• Seaboard Block Frequently Asked Questions
• Songmaker Kit Mode
• BLOCKS Power and Mode Button Lights

NOISE 6

• Why is NOISE not working with my Android device?
• How to navigate in NOISE
• How to record in NOISE
• NOISE Commands: Arp, Chord, & Scale
• Are NOISE and Equator presets transferable?

View all 6

Seaboard 5D 0

Seaboard GRAND 1

• Measurements of the Seaboard GRAND

What is....? 6

• What is 5D Touch?
• What is MPE?
• What is a multi-timbral instrument?
• Expressive polyphony vs. conventional polyphony
• What is a DNA connector?

View all 6

System & Power Requirements 5

• Minimum System Requirements for ROLI Software
• Seaboard GRAND Power Requirements
• Seaboard RISE Power Requirements
• ROLI hardware battery information
• ROLI software and Apple Silicon M1/M2 compatibility

Learning Hub 1

• Learning Hub

Sounds 13

• Creator videos
• Equator: Assigning Modulation
• Equator: Controlling Equator's effects with a Seaboard RISE
• Equator: Creating Sounds
• Equator: Recreating Classic Sounds

View all 13

Playing Techniques 8

• Staying in Tune
• Seaboard Playing Techniques
• Transposing by semitones
• Semitone Legato - How to play adjacent semitones (minor seconds)
• Switching Octaves

View all 8

General 13

• Compatible synths, DAWs and instruments
• Third-party setup videos
• What MIDI messages do Seaboards and Lightpads transmit?
• Controlling your instrument with the Seaboard or Lightpad
• Setting a channel range in ROLI Dashboard

View all 13

Desktop Apps 59

• Aalto: Using BLOCKS with Aalto
• Aalto: Using the Seaboard RISE & GRAND with Aalto
• Ableton: Using BLOCKS as Melodic Instruments in Ableton Live
• Ableton: How to redeem your copy of Ableton Live Lite
• Ableton: How to control Ableton Live 10's Wavetable with a Seaboard

View all 59

Hardware 7

• Connecting the Seaboard or Lightpad to a modular synth
• Using USB to connect the Seaboard to other USB devices
• Expert Sleepers: Using BLOCKS with the Expert Sleepers FH-1
• Expert Sleepers: Using the Seaboard RISE & GRAND with the Expert Sleepers FH-1
• Futuresonus: Using the Seaboard RISE & GRAND with the Futuresonus Parva

View all 7

Mobile Apps 4

• Recommended mobile apps
• Using the Seaboard RISE as a wireless MIDI input for other iOS apps
• GarageBand iOS: LUMI, BLOCKS and RISE
• GeoShred: Using the Seaboard and Lightpad Block with GeoShred

Developers 2

• BLOCKS Developer FAQ
• What is Littlefoot?

LUMI 8

• LUMI App: How to resolve Bluetooth connection issues (iOS/Android)
• Resetting LUMI Keys firmware
• LUMI App: How to resolve audio issues (iOS/Android)
• LUMI App for Android: Compatibility issues
• Android 13 - Updating LUMI Keys firmware from 1.3.6 to 1.3.7

View all 8

RISE 11

• Updating Seaboard RISE 25/49 Firmware (NOT FOR RISE 2)
• Reversing a sustain pedal's polarity
• Resetting RISE 25/49 Firmware (NOT FOR RISE 2)
• My Seaboard Glides to the wrong notes
• Resetting the Seaboard RISE (25, 49 and RISE 2)

View all 11

BLOCKS 8

• Resetting BLOCKS
• My Blocks Aren't Charging
• Updating BLOCKS Firmware
• Live/Loop/Touch Blocks aren't connecting to NOISE
• My Blocks are behaving unexpectedly

View all 8

Desktop Software 14

• Equator: Finding the VST or AU Plugin
• Equator isn't connecting to the Seaboard
• Common issues with Windows
• ROLI Studio/Equator2 fails to authorise
• Equator: "MIDI out of range" message

View all 14

Support 1

• Contacting support

Registration & Data 4

• Finding the serial number on Seaboards and BLOCKS
• I can’t register my product
• Protecting minors with ROLI accounts
• Data deletion, correction and privacy

MIDI and Bluetooth 2

• Troubleshooting MIDI-over-Bluetooth connections
• Latency

General 2

• FXpansion license transfers
• FXpansion legacy products

License Manager / Authorization 3

• Authorization file issues
• Offline authorization
• Authorizing FXpansion products

Geist2 1

• How to route Geist2 pads to individual channels in Logic

Strobe2 2

• Strobe2 AU missing
• Strobe2 Player support

Cypher2 4

• Creating a 2D sound from scratch
• How to play Cypher2 with a Seaboard RISE
• Cypher2 update troubleshooting
• Cypher2 Player support