To arrange a return for purchases made on ROLI.com, please select the correct option here.
For ROLI Learn Membership refunds please submit a support ticket at roli.com/support.
Purchases made on ROLI.com can be returned for a full refund during the return period, which depends on the product purchased.
Hardware or Software add-ons: 30 days of the delivery date.
Software standalone: 14 days of purchase.
Learn Membership: Subscriptions can be cancelled for a full refund within 14 days of activating the code.
If cancelling your subscription alongside returning your Piano M, you may do so within 30 days of the delivery date.