LUMI
If your LUMI Keys is not connecting to the LUMI app, try the following steps below based on your device. TABLE OF CONTENTS iOS Android Check app per...
Fri, 11 Nov, 2022 at 11:11 AM
If you are experiencing issues with how your LUMI functions with software, these odd behaviours are often caused when the onboard firmware has been corrupte...
Mon, 6 Feb, 2023 at 2:45 PM
If you are experiencing audio problems when using the LUMI app, the best way of improving the audio performance of the app is by deactivating Speed Control ...
Wed, 6 Apr, 2022 at 11:52 AM
Help! I'm seeing the error message "Your device is incompatible" If you are having difficulties downloading or installing the LUMI ap...
Wed, 6 Apr, 2022 at 11:53 AM
We discovered a bug in the LUMI Keys 1.3.6 firmware that affected a small number of units, causing them to report an incorrect battery charge. But don't...
Tue, 14 Feb, 2023 at 3:26 PM
If you’re unable to turn on your LUMI Keys, please be assured that your unit is recoverable but the battery needs to fully discharge to perform a master res...
Thu, 23 Feb, 2023 at 3:44 PM
If your LUMI Keys is experiencing unexpected behavior or connection issues, follow these steps to troubleshoot: Charge your LUMI Keys and make sure it'...
Thu, 9 Mar, 2023 at 3:57 PM
If you’re unable to turn on your LUMI Keys Studio Edition, please be assured that your unit is recoverable but the battery needs to fully discharge to perfo...
Fri, 24 Feb, 2023 at 3:13 PM