Desktop Software

Equator: Finding the VST or AU Plugin
Issue You can’t find the Equator VST or AU plugin inside a digital audio workstation (DAW). Solution After downloading Equator from My ROLI and then i...
Fri, 11 May, 2018 at 7:10 PM
Equator isn't connecting to the Seaboard
Issue Equator isn’t connecting to or recognizing the Seaboard. Solution There are a few simple things you can check to ensure that your Seaboard is co...
Tue, 2 Oct, 2018 at 8:04 PM
Common issues with Windows
Here are some error messages you might receive from Windows: When opening the installer:   “Windows SmartScreen prevented an unrecognised app from star...
Tue, 8 May, 2018 at 9:30 PM
ROLI Studio/Equator2 fails to authorise
Issue Software fails the authorisation stage despite ROLI Connect running and having a valid license. An "On no! No valid license was found" m...
Fri, 29 Jul, 2022 at 2:15 PM
Equator: "MIDI out of range" message
Issue When playing the Seaboard or BLOCKS with Equator, you may see the following message: "MIDI out of range!" Solution Make sure tha...
Wed, 25 Jul, 2018 at 1:55 PM
Equator: "No preset at..." message
Issue You receive the message 'No preset at...' in Equator. In more detail If the GRAND's SoundDial or RISE's Preset Switch are us...
Wed, 29 Sep, 2021 at 4:02 PM
Equator: Clicks and Pops
Issue You hear audible clicks and pops when using Equator. Solution It is important to set an optimal buffer size to balance the demands on your compu...
Tue, 2 Oct, 2018 at 8:12 PM
No sound from certain Soundpacks in ROLI Studio Player
If you find that some presets in ROLI Studio Player are not producing any sound, this could be related to not having the required Equator2 samples installed...
Wed, 30 Jun, 2021 at 1:47 PM
ROLI Connect appears transparent
Issue ROLI Connect appears transparent and cannot be interacted with.  Resolution This is affecting a small number of Windows users, but our ...
Thu, 26 May, 2022 at 11:34 AM
What is the ROLI Hardware Driver?
The ROLI Hardware Driver is an application that runs in the background and helps ROLI software to manage your connected hardware. For ROLI Studio Player, it...
Tue, 12 Jul, 2022 at 4:14 PM