ROLI Support

Issue All notes are sustained when the pedal is up, and not sustained when the pedal is down. Solution Some sustain pedals have a reversed polarity. Y...

Issue Seaboard notes are bending to the wrong pitch. Solution Check the Pitch Bend Range settings in ROLI Dashboard and the instrument that the Seaboard ...

Support team opening hours: Monday 9:00 – 17:00 Tuesday 9:00 – 17:00 Wednesday 9:00 – 17:00 Thursday 9:00 – 17:00 Friday 9:00 – 17:00 Saturday 9:00 – 17:00 ...

If you're experiencing unexpected behavior from your Seaboard RISE, it's a good idea to first test it with Equator in standalone mode, ensuring...

In instances where Blocks are exhibiting unexpected behavior, experiencing connection issues, or are otherwise unresponsive: First ensure your Blocks are ...

The Seaboard RISE’s three Touch Faders control the RISE’s sensitivity to the Glide, Slide and Press dimensions of touch. It is also possible to adjust the R...

Seaboard RISE When the Seaboard RISE’s Glide Expression Touch Fader is set to maximum, adjacent semitones (or minor seconds/half steps/semitones, such as E...

Issue Dead or silent keywaves when playing the Seaboard with Equator or another VST instrument. Solution Check your channel range – make sure that the...

If you're experiencing latency – a delay between when you play a note and when you hear it – there are a few things to check. First, make sure you...

Some sounds in NOISE, Equator, and other instruments are monophonic, meaning that only one note can be played at time. Often these sounds have "Mono&qu...