Using

Reversing a sustain pedal's polarity
Issue All notes are sustained when the pedal is up, and not sustained when the pedal is down. Solution Some sustain pedals have a reversed polarity. Y...
Tue, 8 May, 2018 at 4:48 PM
My Seaboard Glides to the wrong notes
Issue Seaboard notes are bending to the wrong pitch. Solution Check the Pitch Bend Range settings in ROLI Dashboard and the instrument that the Seaboa...
Tue, 2 Oct, 2018 at 8:18 PM
Contacting support
Support team opening hours: Monday: 9:00 – 17:00 Tuesday: 9:00 – 17:00 Wednesday: 9:00 – 17:00 Thursday: 9:00 – 17:00 Friday: 9:00 – 17:00 Saturday: 9:00 – ...
Wed, 14 Nov, 2018 at 8:59 AM
My Seaboard RISE is behaving unexpectedly
If you're experiencing unexpected behavior from your Seaboard RISE, it's a good idea to first test it with Equator in standalone mode, ensuring...
Tue, 2 Oct, 2018 at 8:18 PM
My Blocks are behaving unexpectedly
In instances where Blocks are exhibiting unexpected behavior, experiencing connection issues, or are otherwise unresponsive: First ensure your Blocks are ...
Thu, 1 Nov, 2018 at 2:21 PM
Seaboard RISE: Adjusting sensitivity
The Seaboard RISE’s three Touch Faders control the RISE’s sensitivity to the Glide, Slide and Press dimensions of touch. It is also possible to adjust the R...
Tue, 2 Oct, 2018 at 8:21 PM
I can't play adjacent semitones (minor seconds)
Seaboard RISE When the Seaboard RISE’s Glide Expression Touch Fader is set to maximum, adjacent semitones (or minor seconds/half steps/semitones, such as E...
Tue, 2 Oct, 2018 at 8:21 PM
Dead or silent keywaves
Issue Dead or silent keywaves when playing the Seaboard with Equator or another VST instrument. Solution Check your channel range – make sure that the...
Mon, 21 May, 2018 at 8:56 PM
Latency
If you're experiencing latency – a delay between when you play a note and when you hear it – there are a few things to check. First, make sure you...
Tue, 19 Jun, 2018 at 7:50 PM
Blocks only play one note at a time
Some sounds in NOISE, Equator, and other instruments are monophonic, meaning that only one note can be played at time. Often these sounds have "Mono&qu...
Tue, 2 Oct, 2018 at 8:23 PM