ROLI Support

Piano M and Learn 6

• Learn App: How to resolve Bluetooth connection issues (iOS/Android)
• Learn App: How to resolve audio issues (iOS/Android)
• Learn for Android: Compatibility issues
• Android 13 - Updating Piano M firmware from 1.3.6 to 1.3.7
• Resetting Piano M (previously LUMI Keys)

View all 6

RISE 7

• Updating Seaboard RISE firmware
• Reversing a sustain pedal's polarity
• My Seaboard Glides to the wrong notes
• Resetting the Seaboard RISE (25, 49 and RISE 2)
• Seaboard RISE: Adjusting sensitivity

View all 7

Desktop Software 14

• Equator: Finding the VST or AU Plugin
• Equator isn't connecting to the Seaboard
• Common issues with Windows
• ROLI Studio/Equator2 fails to authorise
• Equator: "MIDI out of range" message

View all 14

Support 1

• Contacting support

Registration & Data 4

• Finding the serial number on ROLI products
• I can’t register my product
• Protecting minors with ROLI accounts
• Data deletion, correction and privacy

MIDI and Bluetooth 2

• Troubleshooting MIDI-over-Bluetooth connections
• Latency