ROLI Support

Piano M and ROLI Learn 10

• Resetting Piano M
• Learn App: How to resolve Bluetooth connection issues (iOS/Android)
• Learn App: How to resolve Bluetooth connection issues -iOS/Android
• I've Activated My Subscription but Can’t Access ROLI Learn
• Learn App: How to resolve audio issues (iOS/Android)

View all 10

RISE 7

• Updating Seaboard RISE firmware
• Reversing a sustain pedal's polarity
• My Seaboard Glides to the wrong notes
• Resetting the Seaboard RISE (25, 49 and RISE 2)
• Seaboard RISE: Adjusting sensitivity

View all 7

Desktop Software 9

• What is the ROLI Hardware Driver?
• ROLI Hardware Driver Troubleshooting
• Useful File Locations
• Missing Equator2 Instruments or Sounds
• Cypher2 / Strobe2 Crashing (Mac)

View all 9

Support 1

• Contacting support

Registration & Data 3

• I can’t register my product
• Protecting minors with ROLI accounts
• Data deletion, correction and privacy

MIDI and Bluetooth 3

• Troubleshooting MIDI-over-Bluetooth connections
• Latency
• Why isn’t my ROLI instrument making sound? ​

Known issues 4

• Known Issues
• ROLI Airwave tracking won't work on Windows
• Hands are not detected when using ROLI Airwave
• ROLI Learn v1.43.1 – USB C Connection Issue on Android devices