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Roli Studio player: doesn't open any more/ask for Roli connect sign in.

Hi every one,


I have 2 lightpads for few weeks now. 

I use them with noise most of the time.

Today I tried to open Roli studio player and I can't.

They ask me to open and sign in with Roli connect. But I'm already connected with Roli connect. 


Thanks for your help,


J


16 people have this problem

That's printscreen of situation

RSP.jpg
(68.3 KB)

hi jerome, i have the same problem and i cant get it to work. it open studio for maybe 3 seconds and as soon as i click something it closes

Lawrence,


I am also having the same issue. has there been a fix for this yet? 

same happening with me

I'm having this problem right now. I tried almost everything, even unauthorized my product and authorized afterwards however it didn't work. Please help.

Hi Lawrence, Thx for your quick reply and help. it work now. Have a good we. J

Hi Jérôme - thank you for this report - we're currently looking into the cause of this issue.

Is this issue still happening with your setup, or are you now able to authorise and use ROLI Studio Player or ROLI Studio Drums successfully?

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