I am on Windows 10 latest release and Studio Player V1 keeps asking to run the Roli Hardware driver.
I believe this is a known issue but nevertheless its a critical bug.
What is a Roli support driver? where do i get it? How to install Roli support driver ?
ROLI Hardware Driver manages your connected hardware and allows ROLI Studio Player to integrate different areas of the application with your ROLI hardware devices. If you're seeing any specific messages regarding ROLI Hardware Driver, please open a new ticket with our support team who will be able to help.
Your forum would be more efficient if questions like these were answered directly on the spot. So the support effort could be reduced if you could get the direct answer to the question asked by Peter and Eskee up above.
Here is the answer which worked for me in windows 10 at the time of posting:
Thanks for confirming those details for me. Could you please now try the following steps:
Quit ROLI Studio Player and ROLI Connect, and ensure ROLI Hardware Driver is not running in the Services tab of Task Manager Remove all of the following folders:
C:\Program Files\ROLI\ROLI Hardware Driver
C:\Program Files\ROLI\ROLI Connect
C:\Program Data\ROLI Connect
Re-install v1.0.6 of ROLI Connect and attempt to install & launch ROLI Studio Player
Please let me know how you get on and thanks for your cooperation regarding this issue!
Hi Peter, thanks for the report - I understand that you've reached out to our support team, so we'll continue via the support ticket you opened.