Deleting two DB folders did not help.
I have tried everything that I have read on this thread, but nothing is allowing me to install the Studio player. It keeps saying unable to start role hardware driver.
please help if anyone can
I've been dealing with the same issue than all of you, Roli Studio was impossible to install, due to Hardware Driver stuff.
So, what you want to do is : delete EVERYTHING about Roli on your Mac. Everything. And reinstall Roli Connect. Then you'll be able to install Roli Dashboard, Roli Studio and Roli Drums. Don't know why, but it seems to be the only working way.
Hi there !
Lawrance said :
Resetting the ROLI Connect database for Windows 10
First, ensure that ROLI Hardware Driver is not running as a service by launching Task Manager and heading to the Services tab. If ROLI Hardware Driver is running, do not proceed with below steps.
What if you can't install and ROLI Hardware Driver is running as a service.
In the Task Manager and heading to the Services tab, right click on ROLI Hardware Driver and select Stop.
Now, try again to install Studio Player.
After restarting everything is OK on my PC.
im having issues with studio player and studio drums, they won't open, says I need to logon roli connect, I'm logged on roli connect and can't seem to open those 2 apps in au or stand alone, running osx 10.14.6 and I can't seem to close roli driver in activity monitor to be able to delete db folders as explained earlier here, Roli please help thanks.
"If ROLI Hardware Driver is running, do not proceed with below steps"
Ok, so my RHD is running on my Mac. I can't force quit it in Activity Monitor. Now what?
Roli Studio Player will not install , I keep getting this message:
Is this because of the mac Catalina software and is there a way to get around it?
I'm afraid that ROLI Studio Player is not supported on OSX Mavericks. The earliest supported version for Mac is macOS 10.13 High Sierra.
I've tried everything from what the agent posted on Windows 10 fixes (to which there are no db folders or files) to uninstalling it all and reinstalling it. None of this works at all. I've just spent money on a useless brick. Has no one found an actual solution to this problem?
I have recently purchased a lightpad block and was interested in using roli studio player. When I downloaded roli connect, everything was working smooth until I tried to download roli studio player. I kept trying to download it, but it either had an error, or would stop downloading mid-download. Since I have the most recent macOS software, I thought that it would be fine, but since it isn't, I was hoping that I could find some help here.
Did you guys find a solution to fix this issue? I’ve the same issue and I can’t get it fix, the customer support is awful, if someone can help me that will be great. I’m running Mac OS thanks in advance.
Im using a brand new Surface laptop 3 with windows 10. Ive just installed connect and tried to install the studio but it says the hardware driver isnt working. Its not even installed. In the Roli file folder it only has 2 files but nothing about hardware driver. there IS no file to delete "db". What the hell is wrong with this company that after 2 years they cant even work out this bug?