hello
your screen shot is so small not even superman would be able to read that.
Check that you are logged in to splice and also if your running any sort of firewal or antivirus software give permission as it might be blocking you from the splice app.
1,Open Finder
2, Press Command+Shift+G to open the dialogue box
3, Input /var/db/
Did you guys find a solution to fix this issue? I’ve the same issue and I can’t get it fix, the customer support is awful, if someone can help me that will be great. I’m running Mac OS thanks in advance.
I have tried everything that I have read on this thread, but nothing is allowing me to install the Studio player. It keeps saying unable to start role hardware driver.
please help if anyone can
I have not yet! I have repeated as they say so many times but so far no success.
there is never rpkg file on my /var/db/
I have tried so many times, that's so frustrating!
Geth Desroches thank you very much, your way works, I recommend it
Im using a brand new Surface laptop 3 with windows 10. Ive just installed connect and tried to install the studio but it says the hardware driver isnt working. Its not even installed. In the Roli file folder it only has 2 files but nothing about hardware driver. there IS no file to delete "db". What the hell is wrong with this company that after 2 years they cant even work out this bug?
I've tried everything from what the agent posted on Windows 10 fixes (to which there are no db folders or files) to uninstalling it all and reinstalling it. None of this works at all. I've just spent money on a useless brick. Has no one found an actual solution to this problem?
Michael Trigoboff
88 people have this problem