ROLI Connect: Install Studio Player Problem : ROLI Support

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Michael Trigoboff

started a topic 11 months ago

Attempt to install ROLI Studio Player results in message: Unable to start ROLI Hardware Driver

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cengiz yilmaz

said 3 months ago

hello

Missopiano

your screen shot is so small not even superman would be able to read that.

Check that you are logged in to splice and also if your running any sort of firewal or antivirus software give permission as it might be blocking you from the splice app.

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cengiz yilmaz

said 3 months ago

Andrii Maryash

1,Open Finder

2, Press Command+Shift+G to open the dialogue box

3, Input /var/db/

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Geth Desroches

said 2 months ago

Did you guys find a solution to fix this issue? I’ve the same issue and I can’t get it fix, the customer support is awful, if someone can help me that will be great. I’m running Mac OS thanks in advance.

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Daniel Williams

said 2 months ago

I have tried everything that I have read on this thread, but nothing is allowing me to install the Studio player. It keeps saying unable to start role hardware driver.

please help if anyone can

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Missopiano

said 2 months ago

I have not yet! I have repeated as they say so many times but so far no success.

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Missopiano

said 2 months ago

there is never rpkg file on my /var/db/

I have tried so many times, that's so frustrating!

Screen Shot ...

(786 KB)

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Geth Desroches

said 2 months ago

@daniel williams did you fix it?

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Kapil S

said 2 months ago

No solution. Not that I'm aware of. After spending a thousand dollars, and finding out it doesnt work on Windows or Androids, it's such a waste. Now I have to wait until I can spend another 2 grand on a MacBook. Btw, I do have a MacBook air but it doesn't respond as well on that on Bluetooth either.

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Geth Desroches

said 2 months ago

I had the same issues as well and the support team couldn’t help me, please anyone dealing with that issue please stop doing what the support team telling you because technically it doesn’t make any sense. I’m going to share with y’all what I did and it was easy. If you on a Mac and you are the administrator please activate the guest account and sign in to it and give it access to the shared folder, try to install roli connect and follow the normal process everything should be fine. I was frustrated for days as well, I know how you guys feel, customer support team I’m sorry you guys not helping at all and please stop telling customers to “keep trying to delete the db or rpkg folder”.