Disabling bluetooth : ROLI Support

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matthias Hoste

started a topic almost 2 years ago

I am a windows user, so i cannot usethe bluetooth features.

Sometimes, when i power on the seaboard, the ledlight starts blinking, showing it is in bluetooth pairing mode. When it is doing this, my laptop doesn't detect the seaboard via the usb cable at all, rendering the keyboard useless. I imagine this happens when somebody else with an ios device is trying to connect, or maybe i inadvertedly powered it up in bluetooth mode myself.

This pretty much makes the seaboard unuseable for live performances, i've had it once, luckily it wasn't an unreplaceable part of the show.

Does anyone know a solution?

Is there a button combination to restart the device in non-bluetooth pairing mode, or cancel an attempted pairing?

Best Answer

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Marcus said over 1 year ago

You can switch Bluetooth broadcasting on and off on the Seaboard RISE by pressing both preset buttons simultaneously. If you simply connect by USB then it will also stop broadcasting.

Hope that helps,

Marcus | Creator Support Agent

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p h

said over 1 year ago

Exactly. If Windows users cannot use Bluetooth it would be nice if we could change some setting that would keep ROLI HW's bluetooth always disabled. Because USB connection will work anyway.

Then later if a user starts using ROLI HW with some Apple device, bluetooth could be enabled.

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Jay Wuetherich

said over 1 year ago

I was told, by a Roli Support agent, that the Bluetooth "would/should" disable when connecting the Rise to a computer by USB. Does this happen only by connecting the Rise to the computer (USB) before turning it on? Can someone P L E A S E confirm that this is true? Please, Roli, test this on one of your units. I would love to use a Rise in my workflow, but have health concerns/issues with a constant broadcasting of a Bluetooth microwave signal (which no one thinks is a health concern, yet it has been scientifically proven otherwise - info that is readily available on the internet - Roli's info not so available). Thank you.

Marcus

said over 1 year ago

Answer

You can switch Bluetooth broadcasting on and off on the Seaboard RISE by pressing both preset buttons simultaneously. If you simply connect by USB then it will also stop broadcasting.

Hope that helps,

Marcus | Creator Support Agent

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VP nair

said 11 months ago

but I own a SEABOARD RISE, and I have the same problem, what do I do?

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matthias Hoste

said 10 months ago

i'd like to clarify, in the end it turned out my Roli Rise's usb port was faulty. It wasn't to do with the bluetooth. Luckily it was under warranty and roli replaced it.