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Rise 25 sliders not working

Does anyone have sliders working on Rise25? I am I missing something simple, or do I have the wrong version of something?

Cannot get sliders to respond on Rise 25. Sliders are not working in Equator or responding in Roli dashboard in all modes (Piano, MPE, Multichannel, Single channel). They light up and switch modes when the power button is clicked, but don't do anything.

Model: Seaboard RISE 25

Firmware: 1.1.8

Bootloader Firmware 0.0.5

User Control Firmware 1.1.8

Bluetooth Firmware 0.0.4

Mac: High Sierra 10.13.6

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