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New Lightpad Block M - sensor stuck?

Hi, I just bought a Lightpad Block M, and it appears one of the sensors is stuck. It's intermittently triggering/holding a sensor in the corner (see image). 


Is this a hardware malfunction (i.e. do I need to get my Block replaced) or is this something that can be fixed through software? 


I am already on the latest Block firmware.


image


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