I'm setting up an older (but still reasonably fast) iMac as an audio workstation, and started installing all of my music software. I own a license for Cypher2, purchased last September, and only had one Authorization active, but when I tried to authorize on the new computer, I got an "Authorization count has been exceeded" error.
I tried a few troubleshooting steps, but nothing fixed the error, so I figured I'd de-authorize on my Mac mini so I could authorize on the iMac. Still no luck - get the same error, and even worse, I can't re-authorize on the Mac mini now (same message), so I can't use Cypher2 at all. Not cool.
So, is something going on with the authorization servers?
Hi Rick, it sound as though you've reached the authorisation limit for Cypher2 for your machine. Please create a new support ticket regarding the message you're seeing, and a member of our team will be able to resolve things for you.