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2-block connection and bluetooth issue

I bought 2 blocks. But, they are not working together. Only the block which is connected by the usb is working. How can I make the other block work? ( I have registered both of them)

Also, I cannot connect my blocks with my laptop by bluetooth. (My macOS is Catalina)

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Hi Frank, have you tried connecting the Blocks together via their DNA connectors? If so, do both Blocks appear successfully in ROLI Dashboard?

If you alternate which Block is connected via USB, does it seem to be a particular Block that is failing to connect?

Could you please attach a .jpg or .png version of the image in your previous message?

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