To get started using your LUMI with the LUMI app, simply follow the steps in this guide.


Register your LUMI Keys

  1. Go to playlumi.com/Start and sign in or create a new LUMI account.
  2. Register your LUMI Keys.


Choose your subscription

  1. Activate your LUMI Complete code, if you have one, or start a new subscription to unlock LUMI Complete.
    1. For more help, please see the guide: How to redeem your LUMI Complete voucher
  2. Make a note of your new account details. You’ll need these to log into the LUMI app.


All LUMI bundles on playlumi.com come with a discounted subscription, however, you don’t need to subscribe to use the app. If you don't redeem your voucher, you’ll still have access to the selected Songs and Lessons in the free LUMI Essential tier.



Download the app


iOS

Download from the App Store here.


Android

Download from the Google Play store here.

 


Having trouble?

 

Here are some useful articles that may be helpful:


How to redeem your LUMI Complete voucher


LUMI App supported devices


LUMI App: How to resolve audio issues (iOS/Android)


LUMI App: How to resolve Bluetooth connection issues (iOS/Android)



If you’re still experiencing problems, please create a support ticket here and one of our support agents will be happy to help you.

We know there are still some bugs and performance issues with the LUMI app, but we’re working hard to resolve them. Please keep updated your app regularly for optimal performance.