To get started using your LUMI with the LUMI app, simply follow the steps in this guide.

1. Register your LUMI Keys

2. Activate your subscription

  • Click 'Activate subscription' and use the LUMI Membership code emailed to you after checkout.
  • Make a note of your new account details. You’ll need these to log into the LUMI app.

Please note, the free LUMI Essentials tier is ending on Jan 1st 2023. 

All LUMI bundles on come with a monthly or yearly subscription. If you don't redeem your Membership voucher, you can continue to use the free LUMI Essentials tier to access the app until Jan 1st 2023.

More information can be found on our blog post: 

3. Download the LUMI Music app


Download from the App Store here.


Download from the Google Play store here.


Having trouble?


Here are some useful articles that may be helpful:

How to redeem your LUMI Complete voucher

LUMI App supported devices

LUMI App: How to resolve audio issues (iOS/Android)

LUMI App: How to resolve Bluetooth connection issues (iOS/Android)

If you’re still experiencing problems, please create a support ticket here and one of our support agents will be happy to help you.