1. Check your email and get your Premium code

Your LUMI Premium code was sent to you in an email just before your LUMI shipped with either the subject line:

PLEASE READ: What to expect when you receive your LUMI 


Your First Steps with LUMI Keys (INCLUDES ACCESS CODE)

Please check both your inbox and your junk/spam folders. If you have checked all email folders and did not receive the email, please contact the Support team who will be happy to help.

2. Register or sign in to your account

Go to playlumi.com/start where you will see this page: 

Create a new account or, if you're already a ROLI creator, sign into your ROLI account.

If you are using Safari to access this page, you may encounter a bug which prevents logging in. If so, please use another browser such as Google Chrome or Mozilla Firefox.

3. Register your LUMI Keys' serial number

Once you've signed into your account, you will be asked to enter your LUMI's serial number. If you have already registered the serial number to your account, you'll just be asked to add the serial. Simply click Add to do this.

Fig 1: Serial number not previously added Fig 2: Serial number already registered to account

4. Add your LUMI Premium code to your account

After registering your LUMI to your account, you will be presented with the Access Premium page:

Click Learn more for more information and to go to the next page:

Enter your LUMI Premium code that you found in Step 1 and click Start your free trial. 

Only one Promo code can be applied to an account at any one time. If you have an additional Promo code, please keep this in a safe place until your first subscription expires.

If this was successful, the next page will look like this:

5. Confirmation

Click the menu icon ☰ and click My Account. You will now see that your LUMI Premium subscription has been activated in your account:

If you don't see your Premium subscription in your account, try refreshing the page.

You can now download LUMI Music, log in and start having fun learning with your LUMI Premium membership.