If you haven’t already, go to playlumi.com/Start to create a LUMI account, register your LUMI Keys and activate your LUMI Premium code. Make a note of your new account details. You’ll need these to log into the LUMI Music app.
If you need help activating your LUMI Premium code, please see the guide: LUMI Music: How to activate your Premium code
Download the app from the App Store here.
Download the beta app from the Google Play store here.
Here are some useful articles that may be helpful:
If you’re still experiencing problems, please send an email to email@example.com detailing your device model and the issue you’re experiencing. It will put you directly in touch with our app team who will troubleshoot for you.
We know there are still some bugs and performance issues with the LUMI app, but we’re working hard to resolve them. Please keep updated your app regularly for optimal performance.