We understand the importance of keeping our customers informed about the status of their orders. To track the progress of your order, please follow the steps below:
1. Visit our website: To track your order, please head to the order tracking page on our website.
If you're enquiring about pre-order shipping timelines, order amendments, or returns and replacements please use the relevant link from the left hand menu:
2. Locate your region: Click the specific order tracking link for your region.
3. View your order status: Enter your order number and email address, or shipment tracking number. You will be able to view the current status of your order. This may include information such as the estimated delivery date, shipping carrier, and any available tracking information.
4. Contact customer support: If you encounter any issues while tracking your order or have any questions about the status of your delivery, our customer support team is here to help. You can reach out to us at roli.com/support
We strive to provide a seamless and transparent order tracking experience for our customers. By following these steps, you can easily stay updated on the progress of your order and anticipate its arrival.