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retrieve lost Roli Seaboard Block serial key code

1.  Returned the above named controller to my retailer

2.  Forgot to include the key card when I packaged the unit.

3. Called retailer to explain mistake.  He said to drop the card into mail with original return authorization number on outside of envelope. I did so and sent U.S. Postal Service with no tracking number or registration.

4.  In my haste, I forgot to write down number before sending.

5.  Retailer apparently did not get or has lost the envelope though they admitted receiving unit.

6.  I still have the Roli Connect installer on my computer files.  Tried to find number but don't understand Roli's "support" system for help.


Can anyone suggest a remedy to retrieve the key card number to give to the retailer?


Thanks much


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