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seabord rise 49 key C2 and C3 OVERLAP SOUND

Hi, i bought seaboard rise49 and use equator .it seems whenever i hit my C3 keys it is overlaping with C2 notes.jst wanted to know its a hardware problem or do you any thing to rectify the problem.iam a new user.thankd
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Hi Rahul - we recommend opening a new ticket with our support team, who will be able to help with the issues you're experiencing with your RISE 49.

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